The Action Plan is comprised of tasks for students to overcome identified challenges to success. The Action Plan highlights the students’ academic goals and strengths so that the message of the Action Plan is positive. These plans connect students to resources available at the institution and in the community. Reference guides provide a shared knowledge base of support offerings, referrals, tools, and resources, allowing coaches, counselors, and advisors to choose the best available options for students, and create an Action Plan for them to use for the student. Counseling staff have access to all reference guides to add specifically to the student’s Action Plan. The student will access these reference guides as resources in their customized Action Plans.