SSP History & Awards

SSP is case management software supported by a proven retention model. It is mature technology that has been in use for 10 years. It has been recognized with 11 national awards, and the project has received grant funding, including the latest grant from Next Generation Learning Challenges (NGLC).


page2-img2SSP was designed and implemented by student service professionals. Its development started in 2003 and was funded by a U.S. Department of Education Title III grant to Sinclair Community College in Dayton, OH. The software is installed at two-year colleges in Florida, Massachusetts, Texas and Ohio; and over the next several months will be implemented at five North Carolina community colleges as part of their Completion-by-Design initiative. According to Sinclair statistics from 2005 – 2011, students using SSP were five times more likely to graduate. For quarter to quarter retention rates (Fall ’10 to Winter ’11), transitioned SSP students (students who have completed the SSP process) had a 37% higher rate of retention compared to students who qualified for the program but did not participate and a 26% higher rate of retention than students not designated “at risk”.

Distinguished Awards

2012: ITC Awards for Excellence in eLearning - Outstanding Student Services

2010: NASPA Grand Gold (for Early Alert)

2009: NASPA Grand Silver, Gold in Category

2008: NACADA Program Merit Award

2008: NASPA Grand Silver and Gold Awards

2007: Bellwether Finalist Award CC Futures Assembly

2006: MetLife Best Practice College Award

2005: Macromedia Higher Education Innovation Award

2005: National Council for Student Practice Award

2005: League for Innovation Terry O’Banion Shared Journey First Place Award

2004: Educause Excellence in Information Technology Solutions Award